Salon East Naples

Terms and Conditions

Last Updated: 11- 1- 2024

Salon East Naples Terms and Conditions

Last Updated: 11- 1- 2024


Welcome to Salon East Naples . These Terms of Service (“Terms”) govern your use of our website, services, and clinic facilities, collectively referred to as "Services." By accessing or using our Services, you agree to comply with these Terms and acknowledge our Privacy Policy. If you do not agree to any part of these Terms, please do not use the Services.

1. Company Information

Company Name: Salon East Naples

Location: 1524 Park St, Naples, FL 34102

Contact Number: (239) 977-2100

Owner: Paul Gustafson

2. Acceptance of Terms

By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please discontinue using the Services.

3. Modifications to Terms

Salon East Naples reserves the right to update or modify these Terms at any time. Updates will be effective immediately upon posting on our website, with the latest revision date noted at the top. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

4. Arbitration Agreement

All disputes arising from these Terms or your use of the Services will be resolved through binding arbitration in Naples, Florida, except that you may file claims in small claims court if they qualify. The Federal Arbitration Act applies to these Terms.

5. Liability Waiver

You release Salon East Naples, its affiliates, employees, agents, and providers from any claims, damages, or expenses arising from your use of the Services. This includes, but is not limited to, liability for personal injury, property damage, or dissatisfaction with service outcomes.

6. Medical Disclaimer

Salon East Naples provides elective aesthetic and wellness treatments, which are not substitutes for medical advice or treatment of medical conditions. Clients are advised to consult a qualified healthcare provider for medical concerns.

7. Photography and Media Consent

Client Consent: With your written consent, Salon East Naples may use before-and-after images or videos of treatments for marketing, educational, or promotional purposes.

Media Rights: Consent allows Salon East Naples to use the images in social media, promotional materials, and educational content. Clients may withdraw consent for future use by providing written notice; however, previously published materials may continue to be used.

Anonymity Option: If requested, identifying features in images may be obscured to maintain client privacy.

8. Privacy Policy

Salon East Naples Privacy Policy outlines how we collect, use, and safeguard personal information. Please refer to our Privacy Policy for details regarding data protection practices, which are designed to comply with applicable privacy regulations.

9. A2P Messaging and Email Consent

Consent: By providing your contact information, you consent to receive SMS and email communications from Salon East Naples, such as appointment reminders, follow-ups, and promotional content.

Compliance: Salon East Naples adheres to regulations including the CAN-SPAM Act, TCPA, and A2P 10DLC requirements, ensuring user privacy.

Opt-Out: You can opt-out of promotional messages anytime, but essential messages (e.g., appointment confirmations) will still be sent.

10. Accessibility

Salon East Naples complies with the Americans with Disabilities Act (ADA). For accessibility assistance, please contact us at
[email protected] or (239) 977-2100 to arrange accommodations.

11. Booking Fee, Payment, and Refund Policy

Non-Refundable Booking Fee: A non-refundable booking fee is required to secure appointments. This fee is applied to the total service cost but is non-refundable in cases of cancellation or rescheduling.

Payment Terms: Full payment is due at the time of service. Multi-session treatments or packages may require prepayment to secure package pricing.

No Refund Policy: Due to the nature of services, once rendered, services are non-refundable. Salon East Naples will work to address any issues that arise with treatment results, but refunds are not provided.

12. Cancellations and No-Show Policy

Cancellation Policy: Appointments must be canceled at least 48 hours in advance. Cancellations made within 48 hours of the appointment time may incur a fee of up to 50% of the scheduled service cost.

No-Show Fee: Clients who fail to appear for their appointment without notice may be charged up to 100% of the service fee.

13. Service Adjustments and Pricing

Pricing: Service prices may vary based on individual needs, treatment length, and practitioner expertise. Additional fees may apply for more extensive services or extra materials.

Service Adjustments: Salon East Naples reserves the right to adjust services or prices based on individual consultations and treatment requirements.

14. Third-Party Processors and Data Handling

Third-Party Service Providers: We may employ third parties to facilitate our Services or perform functions on our behalf. These providers only access personal information necessary to fulfill their responsibilities and are bound by confidentiality obligations.

Data Security: While we implement industry-standard practices to protect data, no system is 100% secure. Clients agree to assume the risk for any breach beyond Salon East Naples’s reasonable control.

15. Cookie and Tracking Policy

Salon East Naples’s website may use cookies to improve user experience. You may choose to disable cookies in your browser settings; however, some parts of the site may not function properly if cookies are disabled.

16. Children’s Privacy

Our Services are not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a minor has provided us with personal data, we will take steps to remove such information.

17. User Conduct

You agree not to:

Upload or transmit content that is harmful, threatening, abusive, harassing, defamatory, obscene, invasive of another's privacy, or otherwise objectionable.

Impersonate any person or entity, or misrepresent your affiliation.

Upload malicious code, software viruses, or engage in unsolicited advertising.

18. Intellectual Property Rights

All content on Salon East Naples’s website, such as text, graphics, logos, and images, is the property of Salon East Naples or its content suppliers and is protected by copyright laws. Use of any content requires prior written consent.

19. DMCA Policy

If you believe content on our website infringes your copyright, please contact our designated DMCA agent with the following information:

A description of the copyrighted work

Identification of the material claimed to be infringing

Your contact information

A statement affirming good faith belief and the accuracy of your claim

DMCA Agent:

Paul Gustafson

1524 Park St, Naples, FL 34102

Phone: (239) 977-2100

Email: [email protected]

20. Disclaimer of Warranties

The Services are provided "as is" without warranty of any kind. Salon East Naples disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

21. Limitation of Liability

In no event shall Salon East Naples be liable for any damages resulting from your use of our Services. This includes, without limitation, direct, indirect, incidental, or consequential damages, whether based on warranty, contract, tort, or any other legal theory.

22. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

23. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes arising from these Terms or Services are subject to the jurisdiction of the courts in New York.

24. Entire Agreement

These Terms, along with our Privacy Policy and any specific terms associated with services, constitute the entire agreement between you and Salon East Naples.

25. Contact Information

For questions or concerns, please contact us at:

Salon East Naples Address: 1524 Park St, Naples, FL 34102 Phone: (239) 977-2100 Email:[email protected]

26. Right to Refuse Service

Salon East Naples reserves the right to refuse service to any client under the following circumstances:

Disrespectful or Abusive Behavior: We prioritize the safety and well-being of our staff and clients. Any individual who exhibits disrespectful, abusive, or aggressive behavior toward staff or other clients will be denied service. This includes verbal abuse, harassment, or any conduct that disrupts our safe and professional environment.

Clinical Discretion and Client Safety: Our licensed practitioners conduct a thorough assessment to determine the appropriateness and safety of treatments for each client. If, in our professional opinion, a treatment is not advisable due to contraindications, unrealistic expectations, or potential harm, we reserve the right to decline the service. This decision is made in the best interest of client health and safety.

Adverse Reactions and Treatment Suitability: We reserve the right to refuse service if there is a reasonable concern about adverse reactions, or if the treatment requested is unsuitable for the client’s unique case.

Refusal of service will be communicated professionally and privately, and our team may provide alternative recommendations or referrals if deemed appropriate.